The time needed to prepare an order for dispatch varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. Tension is not responsible for delays due to customs.
But please contact us if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
You will be contacted when your order is ready to schedule a pick up.